Privacy Policy

Who we are

MaryNails Studio is a nail studio in Dublin, Ohio. This policy explains what we collect when you use this website or book a visit with us, why we collect it, and what you can ask us to do about it. Our contact details are at the bottom of this page.

What you give us

When you send a booking request or create an account, you give us:

• your name, phone number and email address
• the services you are interested in, and anything you write in the comment field
• a password, if you create an account, stored only as a cryptographic hash and never as text we can read
• your Google account name and email, if you choose to sign in with Google
• whether you have agreed to be sent messages about your visits, or offers, and when you agreed

Once you have visited us, we also keep the history of your appointments: dates, services, the master who saw you, and notes our staff make about your preferences.

What we collect automatically

• Our hosting provider records standard server logs, including your IP address, browser and the pages you request.
• Your browser reports how quickly each page drew for you — how long the largest thing took to appear, how soon the page answered a tap, whether anything moved under your finger. We use this to find pages that are slow. It sets no cookie, and it carries a timing and a page address and nothing that identifies you, so it is collected whether or not you accept anything on the banner.
• Our forms are protected by Google reCAPTCHA, which analyses how the page was used in order to tell a person from a bot. This runs on every form and cannot be switched off without switching off the form.
• We store a small cookie holding your cookie choice, and, if you are signed in, a session cookie that keeps you signed in.
• If, and only if, you agree on the cookie banner, Google Analytics records which pages you visit and how you arrived. You can decline, and everything on this site keeps working.

Why we use it

• To answer your booking request, confirm a time, and remind you the day before your visit.
• To keep a record of your visits so we know your preferences when you come back.
• To keep spam and automated submissions out of our inbox.
• To understand how people find the studio, if you agreed to analytics.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

Messages we send you

We write to you about the visits you book with us, by email and, with your permission, by text message (SMS) to the mobile number you gave us.

• About your visits: confirmations, reminders the day before, changes and cancellations. These are messages about work you have asked us to do.
• Offers and studio news, only if you tick the separate box for them, and never as a condition of anything.

You are never required to agree to text messages in order to book a visit, and agreeing to one kind does not agree you to the other. How often we write depends on how often you come to us, so we cannot promise a number.

Message and data rates may apply to text messages, depending on your mobile plan.

We do not sell, rent or share the mobile number you gave us, or your agreement to receive text messages, with anybody for their own marketing or promotional purposes. The company that carries our text messages receives your number for one purpose only, which is to deliver what we send you.

To stop them:

• Text messages: reply STOP to any message, or ask us. Reply HELP for help.
• Email: reply and tell us, or use the settings in your account.

Stopping messages about offers does not stop messages about a visit you have already booked. Stopping messages about visits means we may have to telephone you instead.

We keep a record of every message we send you: when it went, the address or number it went to, why it was sent, and what our provider reported back about its delivery. For a text message, that report says whether it reached your phone. We keep it so we can answer one question, which is whether a message actually reached you, and we use it for nothing else.

Who else sees it

We use a small number of service providers, and they only receive what they need to do their part:

• Vercel, which hosts this website and measures how quickly its pages load for you. Those speed measurements carry no cookie and nothing that identifies you — a timing and the page it belongs to — and they are collected whatever you choose on the banner.
• Supabase, which stores our database and the photos shown on this site.
• Google, for the studio calendar your appointment is written into, for the email we send you, for reCAPTCHA, and for Analytics if you agreed to it.
• Sentry, which receives technical error reports so we can fix faults.
• Telegram, which delivers notifications about new requests to our own staff.
• Twilio, which sends our text messages, if you have agreed to receive them. It receives your mobile number and the text of each message, and tells us whether the message was delivered.

We will also disclose information where the law requires it.

How long we keep it

Booking requests and appointment history are kept while you remain a client of the studio, and the record of messages we have sent you is kept beside them. Server logs and error reports are kept for a short period by the providers above. If you ask us to delete your data, we do so except where we are required to keep a record.

Your rights

Wherever you live, you may ask us to:

• tell you what personal information we hold about you
• correct it if it is wrong
• delete it
• stop sending you messages about your visits, by email or text message
• withdraw your agreement to be messaged, on any channel, at any time

If you are a California resident, the CCPA and CPRA also give you the right to know what we collect and why, to request deletion or correction, to opt out of the sale or sharing of your personal information, which we do neither of, and not to be treated differently for exercising any of these rights.

To exercise any of them, write to us at the address below. We may need to confirm your identity before we act, and we will answer within the time the law allows.

Cookies

• Necessary cookies keep you signed in and remember your cookie choice. They cannot be turned off.
• Analytics cookies are set by Google Analytics only after you accept them on the banner, and are not set at all if you decline. You can change your mind at any time using the cookie preferences link in the footer.
• We set no advertising cookies.

Children

This website is not directed to children under 13, and we do not knowingly collect their information. A visit booked for a minor should be booked by a parent or guardian.

Changes to this policy

If we change this policy we will update the date shown at the top of this page. Where the change is significant, we will ask for your cookie choice again.

Contact us

Questions about this policy, or a request about your data, can go to the studio at the details below.